Topical 15 mL skin & nail oil · seller-supplied product artworkKerassentials Product Guide is not the merchant, payment processor or order fulfillment provider. Therefore it cannot accept product returns, authorize charges or issue refunds.
Seller-advertised guarantee
The named Kerassentials seller presentation describes a 60-day money-back guarantee. This is an advertised offer; the merchant’s current written terms on the purchase and receipt pages control eligibility and procedure.
What to confirm before buying
Review the exact start of the guarantee period, proof-of-purchase requirements, whether you must return packaging or used bottles, who pays return shipping and whether any deductions apply.
How to request a refund
Follow the merchant or retailer instructions in your order confirmation. Keep your purchase date, transaction ID, delivery details and communications in case you need to substantiate the request.
Pricing and bonuses
Refunds, bonus promotions and bundle orders can have different conditions; do not assume that promotional graphics override the actual checkout terms.
Need order support?
Use the contact details from the official merchant or transaction email. This independent information site cannot resolve a financial dispute on the merchant’s behalf.